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Here I printed out all of the personas pictured above and used sticky notes + dry erase marker to visually walk through the stages of our customer journey’s. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/d4426654-e269-4306-a37b-2fd9102bde54/Trending.jpg Case Studies - Make it stand out A key feature launch was the Trending Dashboard, designed to drive visibility, accountability, and efficiency across all users: 1. Personalized Dashboards for DFOAB Committees. Each of the seven committees received a tailored dashboard showing real-time metrics—unresolved, overdue, unassigned, on hold, and resolved issues—specific to their domain. Hourly ticket trends provided insights into peak activity and operational bottlenecks. 2. Dealer-Facing Insights. Dealers gained access to similar dashboards, with added visibility into the top issues affecting their region. This helped reduce duplicate submissions and empowered dealers with relevant, up-to-date information—especially around recurring concerns like supply chain disruptions. 3. Real-Time Transparency. Average response times (in hours and minutes) were made visible to both internal teams and dealers, promoting trust, accountability, and performance transparency across the platform. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/2c18f78c-db20-4434-8daa-4b7215294e17/42.png Case Studies - Make it stand out Workflow Illustration 01 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/90aa4fe4-3f0d-4cba-80e9-fe803cc0500b/39+%284%29.png Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/6a0ace8a-711a-46f7-9dc6-354ed539994d/41.png Case Studies - Make it stand out Workflow Illustration 02 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/e1cebcca-16e3-4ebd-bdf4-39c8203d9395/testimonial.png Case Studies - Make it stand out From the Director of Global Sales, Marketing & Customer Experience Divison: Publicly recognized the strategic importance of the project and its alignment with GM’s long-term customer engagement goals. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/cdda392d-eb94-4a25-9dcc-c2bb556d2ddc/Profile.jpg Case Studies - Make it stand out In response to dealer feedback, we introduced the "My Profile" page, offering a quick overview of all submitted issues. Dealers can easily track the status of each issue, categorized as: 1. Waiting to be assigned 2. In review 3. Overdue 4. Resolved This update provided dealers with immediate access to critical information, improving their ability to track and manage issue progress efficiently. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/f3d1575d-db84-48a5-adaa-a3e231a8741a/Testimonial+2.jpg Case Studies - Make it stand out Appreciation Letters I received from our Business Partners: Highlighting my analytical skillset, insight and significant business impact, underscoring the project’s success in setting new standards for customer service operations at GM. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/a10cf256-537b-4aee-8c0f-9a0c602be4c6/GM+Answers.jpg Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/04fad9d1-3fb8-4926-8573-1bc09230a163/rtrt.jpg Case Studies - Make it stand out Issue Resolution Enhancement. To address the time dealers spent on external forums seeking solutions, I introduced a social community feature within the application, enabling dealers to interact directly with submitted issues. This "self-serve" model fostered collaboration and improved resolution efficiency by allowing dealers to: 1. Share Experiences. Echo similar problems to increase visibility and prioritize widespread issues. 2. Offer Interim Solutions. Provide helpful advice while awaiting an official GM response. 3. Official GM Resolution. Once resolved, an official GM response is displayed prominently, offering a definitive solution for future reference and creating a collaborative support environment. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/9e0ebc01-5731-4b7c-b148-7eea23bf6445/44.png Case Studies - Make it stand out Workflow Illustration 04 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/2385bc32-235c-4ab5-9860-829b9aa3cb77/39+%283%29.png Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/44ccfbe0-6627-427b-a2eb-0e883f374f49/Free_MacBook_Pro_1222.jpg Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/983cff6d-bd59-4dca-a421-174201495052/Dealer+Contact+Book.jpg Case Studies - Make it stand out Dealer Contact Book Enhancement. I introduced a Dealer Contact Book, giving dealers and DFOAB committees instant access to dealership contact details within the app. This centralization allowed dealers to quickly connect with peers, fostering collaboration and enhancing problem-solving efficiency. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/8f8782b9-21bd-4205-81b9-68bf8471cfae/Persona+Document+1.png Case Studies - Make it stand out I began by creating personas to help our team understand the different archetypes at play. Pictured here are the personas for a Dealership Owner and a DFOAB committee staff member, known as a “Scribe”. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/c50bd5b6-c3cc-4866-898b-e0c92d81e88d/eeew.jpg Case Studies - Make it stand out The Enhanced Issues Page introduced several key features to improve visibility and efficiency for all users: 1. Clear Issue Statuses. Each issue now displays its current resolution stage, eliminating confusion about whether a DFOAB committee has received it. 2. Advanced Filtering. Introduced filters for GM business partners, dealership staff, and DFOAB committees to easily sort issues by criteria like: • Status • Priority • Committee • Region •Response deadline 3. Priority Indicators. Each issue includes a visible priority status, ensuring that both GM dealers and business staff can quickly identify urgent issues and act accordingly. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/eb1ecab5-7914-447a-ab5d-2e84d831fac9/DFOAB+two+laptops.jpg Case Studies https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/b6f31f70-907c-4f6e-86aa-72315e172dcb/Free_MacBook_Pro_1mm.jpg Case Studies - Make it stand out To improve how DFOAB committees managed incoming issues, I designed a robust status tracking system with the following key features: 1. Response Deadlines. Introduced deadlines for initial responses to accelerate resolution and reduce unattended issues. 2. Flexible Reassignment. Enabled issues to be reassigned across committees, helping ensure no request fell through the cracks. 3. Real-Time Status Updates. Allowed committee members to update issue statuses in real time—boosting transparency and keeping dealers informed throughout the resolution process. 4. Priority Management. Empowered teams to escalate or de-escalate issue priority, ensuring urgent matters were addressed promptly. 5. Private Notes. Added a space for internal notes to provide context and aid collaboration within committees. 6. Automated Notifications. Triggered email alerts to both dealers and committee members whenever an issue's status changed—keeping all parties aligned and informed. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/af4f3d37-b02a-4b02-b3e1-c5f78386013c/Macbook_Old+Homepage.png Case Studies - Make it stand out Pre-existing legacy application landing page. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/8d9b7951-b88d-4ce6-aaf3-9ff0be179664/Issue+submission+form.jpg Case Studies - Make it stand out Issue Submission Enhancement. I simplified the issue submission process with a clear, concise form, allowing dealers to quickly submit issues without ambiguity. This enhancement ensured all necessary details were captured accurately, enabling faster and more effective resolutions. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/efbab898-0e06-4516-9b38-b4f65b97279e/MacBook+Old+Issues+Page.png Case Studies - Make it stand out Pre-existing legacy application issue management & tracking page. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/1bbad387-65db-4945-8d91-5b252d823a9f/43.png Case Studies - Make it stand out Workflow Illustration 03 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/d8ca7ab1-7114-4fcb-9fe8-4230b3de8cc1/39+%285%29.png Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/c137c53b-cdeb-41e7-9932-758411868e05/1ew.jpg Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/7ba79fdc-4f24-4389-b383-b6e499b9246a/Design+System.png Case Studies - Make it stand out Font, color, component and style examples https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/621a8036-5fb2-400d-a908-59876b7238fd/IMG_0170.jpg Case Studies - Make it stand out Whiteboard brainstorming design ideas as well as technical improvements https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/a7ecd540-4240-4468-8d64-90fbc37b6b85/My+Rooms.png Case Studies - Make it stand out To improve familiarity within the app, I introduced a personalization feature that allowed employees to assign custom nicknames to conference or meeting rooms. During the observation phase, we discovered that employees often remembered rooms by distinct details or unique objects within them. This insight led me to incorporate a feature that organized room information in a way that was both intuitive and personal, enhancing the overall user experience. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/db04d250-0e29-4a0c-8190-2d7da040fab3/Iphone.jpg Case Studies - Make it stand out Leveraging GPS, the app acted as an internal navigation tool. It automatically detected the user's location and identified which campus they were on. After entering a room number, the app provided real-time directions from their current location to the room. 1. I incorporated the company logo and branding throughout the design, aligning with the internal nature of the tool. 2. Bold headings at the top of each page indicated the user’s progress in the navigation process. 3. To avoid mistakes, the app displayed the building being searched first, ensuring the user knew exactly where they were. 4. Room details, including the room number and floor, followed next. 5. The user interface was designed to be straightforward and minimalistic, focusing only on essential elements for seamless navigation. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/9e56a289-876c-4a52-bb39-c9632054c625/My+Rooms.png Case Studies - Make it stand out After a user saved a personalized room name, they would be able to either immediately start navigation to that room, or “Reset’ the room name back to it’s conventional building title name. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/b6916ea4-69b7-40e9-a8ed-cfff78aa0457/iphones.jpg Case Studies - Make it stand out Anticipating that employees might enter incomplete room numbers, I used color as a simple yet effective way to differentiate and communicate between complete and incomplete entries. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/7b4e314b-ae5e-4540-8559-dca1029a7891/GPS.jpg Case Studies - Make it stand out Understanding that the majority of employees in the innovation centers were IT developers who used Android devices, I took inspiration from Google Maps themes to integrate into our application. The goal was to provide a familiar platform experience based on apps they already used in their daily lives. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/bec213b0-928c-43d3-bc06-06f66f2fe799/New+Room.jpg Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/dbfded88-1e67-4175-a960-973099359b5d/Manage+Rooms.jpg Case Studies - Make it stand out Anticipating frequent revisits to certain rooms, I incorporated a workflow to allow users to save room details for easier future access. “My Rooms," allowed users to view a list of their frequently visited rooms, adding a personalized touch to the experience. The design of this page remained minimalistic, allowing users to add or delete a room through simple actions. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/a39e1a52-47b5-4494-8a32-b4d406744c90/Meeting.jpg Case Studies - Make it stand out Atlanta team in a meeting sharing research findings. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/c32b2d62-c8d9-4372-af1e-1e2c5ce72175/My+Rooms.jpg Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/81a676b2-038b-4a10-a6e4-e843dee6acb9/QR.png Case Studies - Make it stand out During the observation phase, we uncovered a minor detail that had previously been overlooked by both our team and the research participants: every room on each campus was equipped with a QR code. Recognizing this as an opportunity to enhance the app, I proposed adding functionality that allowed users to scan these QR codes to automatically save room information to their personalized list of saved rooms. After collaborating with our engineering partners, we confirmed that this feature was feasible and could be seamlessly integrated into the application. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/a28cf80e-566d-406b-bade-282168e17b49/image-6.jpg Case Studies - Make it stand out Preliminary exploration sketches https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/fee19f7f-045c-40c6-8528-7ba54f04c267/Tablet.jpg Case Studies - Make it stand out To streamline the process for sales reps, I introduced a “Favorite” feature, allowing them to quickly access frequently viewed vehicles. This was well-received during testing, enabling salespeople to focus more on customer service by reducing time spent on repetitive searches. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/3756faf2-c9d4-43d7-8554-4c62bb92bd4c/Tablet.jpg Case Studies - Make it stand out Whenever the towing capacity was used, we populated results from all the brands available, so that even if a vehicle was not directly on the lot, the salesperson could make a recommendation to a vehicle that could be ordered so that a potential sale did not dissolve in the moment. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/3e0fb2f5-9705-4140-9299-169c018091d6/Tablet.png Case Studies - Make it stand out Through collaboration with our engineering team, together we identified an opportunity to integrate BAC codes into our app’s search function. These unique dealer numbers allow dealerships to view their specific inventory, enhancing search relevance. By utilizing this data, we could present vehicles at each dealership, organized by year, brand, vehicle type, and other configurations, providing a tailored experience for sales reps worldwide. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/0a63dc7d-e7bc-4667-9c76-595a82e32fbc/Tablet.jpg Case Studies - Make it stand out By integrating APIs from GM’s customer websites, we were able to pull in vehicle details directly into the app. This allowed salespeople to quickly access comprehensive information—such as trim levels, color options, and interior packages—saving time and enhancing their ability to answer customer questions instantly. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/6c8acda1-bb3e-435e-8ee0-2d3e72700fe2/Tablet.jpg Case Studies - Make it stand out Recognizing trucks as GM’s top-sellers, I prioritized easy access to truck-related features in the app. I integrated a towing capacity filter at the top of each page for quick access. Additionally, a comparison feature was introduced, allowing sales reps to easily compare towing capacities and key features across models, improving customer interactions and decision-making. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/1492818290131-YYXCIFLBRI3VA2XII8AL/IMG_3862.JPG Case Studies - Make it stand out Preliminary exploration sketches https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/1ca1c447-00de-4d2e-ada2-e4a0348a7916/Impact.png Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/3210d84a-e6c9-4934-b509-6b58437cec8b/MacBook+Pro+16_+-+20665w.png Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/add4cd6e-b10d-4c01-b371-5604361c09b3/image-2.jpg Case Studies - Make it stand out Preliminary exploration sketches https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/d0f9bf4e-ebdb-4fdd-b3c6-699a93ae5178/Tablet.png Case Studies https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/866ff254-73eb-4b4c-b446-dc9ddad3d869/Tablet.jpg Case Studies - Make it stand out Research revealed that salespeople wanted control over which car brands appeared in the app. For example, dealerships selling only Chevrolet and Buick preferred not to see GMC or Cadillac in their search results. This customization improved usability, allowing sales reps to focus on the brands they sell, enhancing sales strategy and inventory management. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/9f606620-9025-429c-adb9-8a34be645310/Text+message+testimonial.jpg Case Studies - Make it stand out Two years ago I received a text message from Genise, sharing that she met an amazing guy using Lynk. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/7cd6704a-0476-4e19-b4b9-0d25567309a2/Screenshot+2025-03-02+at+7.14.31+PM.png Case Studies - Make it stand out Algorithm Mechanics Diagram 04 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/5db7bcf9-3ff8-47ad-b8a6-1cb505a4cfb9/Screenshot+2025-03-02+at+7.14.37+PM.png Case Studies - Make it stand out Scenario-based design artifact depicting the matchmaking experience. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/b7e975a8-a5eb-4447-a0cf-692b6d143577/Screenshot+2025-03-02+at+7.14.43+PM.png Case Studies - Make it stand out Scenario-based design artifact depicting the matchmaking experience. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/4bd07b46-5549-47fe-8afa-e9293a72c3fd/Screenshot+2025-03-02+at+7.14.49+PM.png Case Studies - Make it stand out Scenario-based design artifact depicting the matchmaking experience. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/a383a0c5-5bbb-4b21-b625-a80a9debb73a/Patent+2.png Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/a3dc56ef-88d9-4462-a386-90ee12531c52/Screenshot+2025-03-02+at+7.14.11+PM.png Case Studies - Make it stand out Algorithm Mechanics Diagram 02 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/671dbd28-f8e6-4645-a3fe-2c4fcb9970be/IMG_1259.jpg Case Studies - Make it stand out On April 20th, 2025, I had the privilege and honor of attending Jonathan and Genise’s wedding in San Diego, California. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/5aaebc55-aec1-4a18-99ba-d09ac5555a0c/Lynk+Production+Release+Notes.png Case Studies - Make it stand out MVP vision artifact https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/459cb123-ac2b-4524-a72f-a6ea277aa229/Screenshot+2025-03-02+at+7.14.24+PM.png Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/79b94381-41d4-4f02-9bba-8c776ce84491/Invitation+card.png Case Studies - Make it stand out A little over a year later, I received Jonathan and Genise’s official wedding invitation. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/4f36c82b-f2c3-4d82-b507-9dd5f4e84ca1/Diagram.png Case Studies - Make it stand out Algorithm Mechanics Diagram 01 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/28388da0-0b5b-4bd3-a6ea-39bb760fccfa/IMG_1265.jpg Case Studies - Make it stand out It’s incredible to see a product you helped bring into the world make an impact on someones life forever! Cheers to Jonathan and Genise! https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/efd7e462-560c-4f1a-9aed-ca2b11583665/Patent+1.jpg Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/ad8e24c7-82a4-4f91-afe8-7182a4334331/Screenshot+2025-03-02+at+7.14.18+PM.png Case Studies - Make it stand out Algorithm Mechanics Diagram 03 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/1737428652858-XFVXWQS2K3QLBV91DPP3/Free_MacBook_Pro_3.png Case Studies https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/1737526215080-IE7LSSJLZCGQ75PNBRCO/iuip.png Case Studies https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/1737527049292-7JOFD4SYWRNVUZ2S5U2H/232a.png Case Studies http://www.jeffreyemile.com/cover daily 0.75 2015-02-15 http://www.jeffreyemile.com/test daily 0.75 2015-05-19 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https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/1565106854551-D2KEUSEZYSXRJHO8LJ6Q/Facebook+Presentation+%28dragged%29.jpg New Page http://www.jeffreyemile.com/new-page daily 0.75 2022-03-19 http://www.jeffreyemile.com/contactjeffrey daily 0.75 2025-04-14 http://www.jeffreyemile.com/lynk-copy daily 0.75 2025-04-14 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/a3dc56ef-88d9-4462-a386-90ee12531c52/Screenshot+2025-03-02+at+7.14.11+PM.png Lynk. (Copy) - Make it stand out Algorithm Mechanics Diagram 02 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/efd7e462-560c-4f1a-9aed-ca2b11583665/Patent+1.jpg Lynk. (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/fc36869b-4418-445f-909b-7c6ec279f474/Testimonial.png Lynk. (Copy) - Make it stand out Heartwarming feedback from a user who met their special person using our platform. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/b7e975a8-a5eb-4447-a0cf-692b6d143577/Screenshot+2025-03-02+at+7.14.43+PM.png Lynk. (Copy) - Make it stand out Scenario illustration diagram 02 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/a4e0c17a-9b31-4d98-aa42-716123df908e/Screenshot+2025-03-02+at+7.15.05+PM.png Lynk. (Copy) - Make it stand out System pairing notes https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/5aaebc55-aec1-4a18-99ba-d09ac5555a0c/Lynk+Production+Release+Notes.png Lynk. (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/459cb123-ac2b-4524-a72f-a6ea277aa229/Screenshot+2025-03-02+at+7.14.24+PM.png Lynk. (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/4c98e0e1-cc99-4311-8f7f-feb7bff6cba2/Lynk+Ex+platform.jpg Lynk. (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/79b94381-41d4-4f02-9bba-8c776ce84491/Invitation+card.png Lynk. (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/7cd6704a-0476-4e19-b4b9-0d25567309a2/Screenshot+2025-03-02+at+7.14.31+PM.png Lynk. (Copy) - Make it stand out Algorithm Mechanics Diagram 04 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/4f36c82b-f2c3-4d82-b507-9dd5f4e84ca1/Diagram.png Lynk. (Copy) - Make it stand out Algorithm Mechanics Diagram 01 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/a383a0c5-5bbb-4b21-b625-a80a9debb73a/Patent+2.png Lynk. (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/5db7bcf9-3ff8-47ad-b8a6-1cb505a4cfb9/Screenshot+2025-03-02+at+7.14.37+PM.png Lynk. (Copy) - Make it stand out Scenario illustration diagram 01 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/9f606620-9025-429c-adb9-8a34be645310/Text+message+testimonial.jpg Lynk. (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/4bd07b46-5549-47fe-8afa-e9293a72c3fd/Screenshot+2025-03-02+at+7.14.49+PM.png Lynk. (Copy) - Make it stand out Scenario illustration diagram 03 https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/c2571da1-9180-4204-92c2-a06ef8ffd053/Sign-up.png Lynk. (Copy) - Make it stand out Initial sign up process mock-ups https://images.squarespace-cdn.com/content/v1/54d913d0e4b0f7abf28bd63b/ad8e24c7-82a4-4f91-afe8-7182a4334331/Screenshot+2025-03-02+at+7.14.18+PM.png Lynk. (Copy) - Make it stand out Algorithm Mechanics Diagram 03